You can download this Privacy Policy as a PDF.

Eastfield Joinery ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Eastfield Joinery.

This policy only applies to our website. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider, we have no control over that policy or the terms of the website and you should check their policy before continuing to access the website.

Information We May Collect From You

We may collect and process the following data about you:

• Information that you provide by filling in forms on our website.
• If you contact us, we may keep a record of that correspondence.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage, screen/website recording and other communication data. These are required only for the purposes of statistics and website optimisation.

Website Forms

Review Data:

• By clicking on the submit/send button, you agree to allow us to publish your review along with your name on our website.
• You further agree that we may edit the review and publish edited or partial versions. However, we will never edit a review in such a way as to create a misleading impression of your opinions.
• We reserve the right to edit your review if it contains:
  • Obscene language
  • Personal data like phone numbers, addresses, etc.
  • Spam or advertising
  • Web links
  • Grammatical errors
  • Spelling errors
  • Wording that can be substituted in a concise manner that conforms to our professional standard
• We reserve the right to delete and completely remove a review from our website and records if:
  • The aforementioned offending items are severe and cannot be salvageable through editing
  • The customer, to whom it relates, explicitly asks us to
• We reserve the right to add any comments or reviews that is addressed to us and appear on off-site sources without your permission. Such off-site sources include:
  • Other reviewing platforms/websites
  • Handwritten letters, cards, or compliment slips
  • Any other sources that has statements about our services

For the purposes of privacy, we will not post any names found on the above items without consent; we will use initials instead.

You can exercise your rights and request the removal of your review in accordance with this policy and the law, by contacting us.

Contact Data:

• We keep all correspondence with our customers on and off-site secure for a period until:
  • We no longer require it
  • We cease trading

All contact details and correspondence afterwards, will be destroyed securely.

All data entered in the contact form will be handled with utmost care, and we will never use your details other than to contact you about your job.

Screen/Website Recording

Our website is equipped with screen recording technology - or more accurately website recording technology - via the 3rd party, Hotjar. This records your visits to our website and converts it into a video file for later use.

We record only our website, therefore whatever you do off-site is not recorded. We cannot and will not record you personally via your device’s camera/mic or access your device in any other way. We record your visits only to see how you interact with our website and detect faults in our website for the purposes of website optimisation, and cannot in any way identify you.

During your visit, your actions, such as scrolling, clicking, and typing (in our contact forms) will be recorded. Any details typed in the contact forms but not submitted to us, will not be stored.

We keep these recordings for a short period and then they are destroyed. Under no circumstances are these recordings used for anything other than the aforementioned website optimisation.

IP Addresses And Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the use of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored locally in a secure database, or at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers, or in paper form in our secure office.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made Of The Information

We use information held about you in the following ways:

• To ensure that content from our website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you have requested.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To display reviews on our website from sources set out in this policy.

Disclosure Of Your Information

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access To Information

The Act gives you the right to access information held about you. It [the Act] also gives you the right to request the immediate removal of your details and any reviews published on our website.

Your right of access can be exercised in accordance with the Act and you can do so by contacting us.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. However, we advise that you check this page regularly to keep up to date with any necessary changes.

You can download these Terms and Conditions as a PDF.

Terms of Website Use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website.

Reliance of Information Posted & Disclaimer

The materials contained on our website are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this website.

Information About Us

eastfieldjoinery.com is a website operated by Eastfield Joinery ("We"). We are a family-run business in the joinery and manufacturing trade based in Scarborough, UK. We have various other domain names that redirects you to our aforementioned domain. These are:

• eastfieldjoineryscarborough.com
• eastfieldjoineryscarborough.co.uk

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged. You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Website Changes Regularly

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About You And Your Visits to Our Site

We process information about you in accordance with our privacy policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

Usage Of Our Forms

Upon using our website forms, you hereby agree to using them in a civil manner and will not abuse them in any way. Possible abuse is as outlined below, but not limited to:

• Using obscene language
• Including personal data, unless stated otherwise
• Sending web links
• Sending spam or advertisements
• Sending hate mail or viruses
• Hacking the forms in any way to compromise our website and connected systems

Any minor misuse of the forms will be dealt with as set out in our Privacy Policy. Upon a severe case, those individuals whom have been identified to have misused the forms in such ways, will be dealt with in accordance with the law and as outlined in the next section.

Viruses, Hacking And Other Offences

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Links From Our Website

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a website via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction And Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our website.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website.